Vinted Shoppers Express Frustration Over Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
